2 Replies Latest reply on Oct 15, 2011 6:03 AM by Peter Spier

    Problem w/2 pages in a 44pg. catalog outputting to a PDF

    Martin Jordan

      Using Mac OS 10.6.8, ID 7.0.4 been a MAC user since 1988.

       

      Been working on a 44 page catalog for about the last month and during that time producing PDF's for the client to proof. Everything has been going fine...until today.Now when I output a PDF, pages 8-9 don't produce crop marks, a colored text box doesn't show up and a dialog box comes up and say, "You may have problems viewing this document correctly. Please contact the person that created this doc". I've gone through hours of trying to eliminate what it could be w/no success. BUT...if I take—say page 9—in the pages panel and drag it down to the end of the catalog it outputs fine.

       

      I even inserted 2 new pages above pages 8 and 9, slected all the content and dragged it to the new pages (which of course now become the NEW pages 8 and 9) and it still doesn't produce a PDF right. Still missing crop marks & colored text box. It's a fairly simply doc. Text, 2 photos and a colored text box and nothing overlaps, same fonts as all the other pages etc. It's designed as all the other pages. This problem only happens with pages 8-9. Everything before & after output fine.

       

      I was thinking maybe it's a corupted prefernces file, but I do have some custom preferences I've made and I've forgot where to find that file and how to restore it if it doesn't work. If I do trash the preferences and close ID, when I relaunch ID and open my .indd catalog file, will it automatically create a new preferences files & load the preferences I have built into the doc?

       

      Any other ideas how to correct this problem?

        • 1. Re: Problem w/2 pages in a 44pg. catalog outputting to a PDF
          John Hawkinson Level 5

          Now when I output a PDF, pages 8-9 don't produce crop marks, a colored text box doesn't show up and a dialog box comes up and say, "You may have problems viewing this document correctly. Please contact the person that created this doc". I've gone through hours of trying to eliminate what it could be w/no success. BUT...if I take—say page 9—in the pages panel and drag it down to the end of the catalog it outputs fine.

          Our two standard recommendations:

           

          Trash, Replace, Reset, or Restore the application Preferences: http://forums.adobe.com/thread/526990

          Clean corrupt files by exporting to Interchange Format (.inx): http://forums.adobe.com/thread/526991

           

          I was thinking maybe it's a corupted prefernces file, but I do have some custom preferences I've made and I've forgot where to find that file and how to restore it if it doesn't work. If I do trash the preferences and close ID, when I relaunch ID and open my .indd catalog file, will it automatically create a new preferences files & load the preferences I have built into the doc?

          See above. You should trash the preferences while ID is closed, not while it is open. It will automatically create new preferences files, yes. It will maintain the preferences that are document-specific when you load the document, yes.

          • 2. Re: Problem w/2 pages in a 44pg. catalog outputting to a PDF
            Peter Spier Most Valuable Participant (Moderator)

            In this case, however, it sounds more like local file corruption than prefs...