5 Replies Latest reply: Oct 17, 2011 2:32 AM by Tai Lao RSS

    Document won't open

    Cris is Bliss Community Member

      Mac CS4 os 10.6.8

       

      I had downloaded some textures.

      I can open them in Ps from the desk top by choosing open with Ps, but from within Ps they are greyed out. 

      When I "Save As" the ones opened from the desk top they will open from within Ps.  I wonder what could be the cause of this.   And yes I did try "All Files" in the open dialog box.

       

      thanks

        • 1. Re: Document won't open
          c.pfaffenbichler Community Member

          Could you please post a screenshot with the pertinent Panels visible?

           

          Are the files in question .pat-files?

          If so they should be able to be loaded with Edit > Preset Manager > Patterns, from the Pattern-dialog’s flyout menu or by dragging them onto the application’s icon in Finder.

          loadPattern.jpg

          • 2. Re: Document won't open
            Cris is Bliss Community Member

            within Ps.png

            This is a picture of what I see when I choose to place or open a file from the Ps File menu.   As you can there is a string of greyed out files.  The image (texturewell_0004.jpg) that I opened from the desktop with Ps and saved is readable but the rest are not.  If I choose to open with Browse in Bridge all of the files are readable.  I can't figure out what is causing this strange behavior.

            • 3. Re: Document won't open
              Community Member

              Open_dialog_box.jpg

               

              The way you have it now will open the document in Camera Raw, and if the JPEGs you downloaded cannot for any reason be opened in Camera Raw, they will be grayed out so you won't suffer from an acute frustration complex.  Reasons for a JPEG not to be able to open in ACR are varied, such as bit depth, color space, etc.

               

              When you open them by double-clicking on their icon in the Finder and re-save them in Photoshop, they become selectable in the Open dialog box.

               

               

              ____________

              Wo Tai Lao Le

              我太老了

              • 4. Re: Document won't open
                Cris is Bliss Community Member

                No--the Photoshop Raw is not the cause.  1.  Notice that Enable : all readable Documents is selected     2.   all of the other .jpg file are readable.   Also I had tried setting that dialog to Photoshop, JPG, tiff, Photoshop Raw, and others and none of them cause the greyed out files to become selectable.

                 

                Thanks for you help though

                • 5. Re: Document won't open
                  Community Member

                  Cris is Bliss wrote:

                   

                  No--the Photoshop Raw is not the cause.  1.  Notice that Enable : all readable Documents is selected

                   

                  That makes absolutely no difference whatsoever.  As long as the Format drop-down menu in the lower left hand corner of the Open dialog box is set to Raw, it will try to open it as a Raw file,  By the way, I failed to catch that you have it set to Photoshop Raw, not just raw or camera raw, which is something you would never want.  Photoshop Raw is an old, specialized format that has nothing to do with digital capture nor with Camera Raw.

                   

                   

                  Cris is Bliss wrote:

                   

                  2.   all of the other .jpg file are readable.  

                  As any valid 8-bit, RGB JPEG should in ACR.   Make sure you're not dealing with CMYK or otherwise weird files.

                   

                  Reset your Photoshop preferences by holding down Command+Option+Shift as you launch Photoshop and keep them down until presented with the dialog box to trash, delete or re-set Photoshop preferences.  Then try again, making sure the Format drop-down menu in the lower left hand corner of the Open dialog box is set to JPEG.

                   

                  If it still does not work, then we need to see the screen shot CP requested earlier showing the pertinent Panels when you have one of those files actually open in Photoshop but before re-saving it.

                   

                   

                  ____________

                  Wo Tai Lao Le

                  我太老了