0 Replies Latest reply on Oct 16, 2011 4:58 PM by Cooriesmum

    CS5.5 Design Prem - Illustrator won't install

    Cooriesmum Level 1

      Hi

       

      I just ran CS5.5 Design Premium (subscription version) installer but Illustrator didn't get installed.

       

      Checked the log file and found this at the end of the file:

       

      ERROR: DW050: The following payload errors were found during install:

      ERROR: DW050:  - Adobe Illustrator CS5.1: Failed due to Language Pack installation failure

      ERROR: DW050:  - Adobe Illustrator CS5.1_AdobeIllustrator15_1en_GBLanguagePack: Install failed

      ERROR: DW050:  - AdobeColorCommonSetCMYK: Install failed

       

      Please search the above error/warning string(s) to find when the error occurred.

      These errors resulted in installer Exit Code mentioned below.

      -------------------------------------------------------------------------------------

      Exit Code: 6 - Silent workflow completed with errors.

       

      Other applications seem to have installed ok.

       

      What can I do from here to get Illustrator properly installed?

       

      Thanks for your help.

       

      Maki

      Canberra AU