11 Replies Latest reply on Apr 16, 2009 1:53 PM by AnalogKid82

    RH 8 bug fixes

    AnalogKid82
      Could someone post, or post a link to, the RoboHelp 8 Read Me file? I'd like to see a list of bug fixes.

      Thanks
        • 1. Re: RH 8 bug fixes
          Captiv8r Adobe Community Professional & MVP
          Hi there

          If you look where you installed RoboHelp (Program Files/Adobe...) you should find a ReadMe.PDF file in the install folder.

          Note that the install folder may vary, depending on whether you installed RoboHelp only or whether you had the Technical Communication Suite and installed from that.

          Cheers... Rick
          • 2. Re: RH 8 bug fixes
            Captiv8r Adobe Community Professional & MVP
            Sorry, forgot to ask.

            Any specific bug fixes you were interested in?

            Cheers... Rick
            • 3. RH 8 bug fixes
              AnalogKid82 Level 1
              I wanted to review the list of bug fixes as part of our evaluation to upgrade from 7 to 8. If there are substantial fixes I might be able to justify the upgrade to our business.

              I assume there aren't any legal restrictions around posting this file?
              • 4. Re: RH 8 bug fixes
                RoboColum(n) Level 5
                If the long list of new features isn't worth the upgrade cost then download and install the trial version and look at the readme.pdf file.
                • 5. Re: RH 8 bug fixes
                  AnalogKid82 Level 1
                  I installed the trial, but the included Read Me PDF contains only a few known issues, rather than a complete list of fixes from RH 7.

                  Thanks.
                  • 6. Re: RH 8 bug fixes
                    RoboColum(n) Level 5
                    In that case I think you'll have to contact Adobe support. Good luck with that! As I said before, the new features should be the main reason why you'd want to upgrade. If you have a specific bug in RH7, let us know and we'll try and tell you if it has been fixed. Better still, try it yourself in the trial ;-)
                    • 7. Re: RH 8 bug fixes
                      Captiv8r Adobe Community Professional & MVP
                      Hi there

                      You seem awfully vague about listing particulars. I'm not sure why.

                      I cracked open the PDF on my own PC and I believe I see what you mean. Not much in there about what was addressed. Many folks here participated in the RoboHelp 8 beta (myself included) so if you could articulate which issues you are interested in perhaps we can help.

                      I'm just wondering, however, if you aren't simply seeking some assurance that Adobe is actually behind the product. You don't really care *which* issues are being addressed but are more concerned with knowing that the application is being actively developed further. Is this the case?

                      If so, you need to know that Adobe has put tons of resources into this product and everything I see tells me they plan on full steam ahead.

                      Can I guarantee the product will be viable a year from now? I can't guarantee that any more than I can guarantee you will safely cross the street this afternoon.

                      Cheers... Rick
                      • 8. Re: RH 8 bug fixes

                        Sorry for the delayed response. More than anything, I'd like to know if WebHelp compatibility with Firefox has been improved. I understand that new topics created in RH8 are XHTML. I assume opening/upgrading a project from a previous version in RH 8 does not convert/clean up the code? Does the new XHTML code allow for improved WebHelp output and/or has the WebHelp engine been improved to produce cleaner HTML that renders in other browsers as well as it does in IE? For example, when removing the underline from a hyperlink, RH wraps the hyperlink in a <span> tag, with a decoration of none. In IE, the hyperlink is not underlined, but in Firefox the underline still appears. We have to manually delete the <span> tags in the HTML view.

                         

                        Thanks, AK

                        • 9. Re: RH 8 bug fixes
                          Peter Grainge Adobe Community Professional

                          MyCows wrote:

                           

                          1] ...I assume opening/upgrading a project from a previous version in RH 8 does not convert/clean up the code?

                           

                          2] ... Does the new XHTML code allow for improved WebHelp output and/or has the WebHelp engine been improved to produce cleaner HTML that renders in other browsers as well as it does in IE?

                           

                          3] ...For example, when removing the underline from a hyperlink, RH wraps the hyperlink in a <span> tag, with a decoration of none. In IE, the hyperlink is not underlined, but in Firefox the underline still appears. We have to manually delete the <span> tags in the HTML view.

                           

                          Thanks, AK

                           

                          1] You assume wrong. It has to rewrite the code as otherwise old and new topics could not be handled in the editor.

                           

                          2] The output code is also changed to make it work with different browsers. Only you can tell whether it is exactly what you want as your input is a factor.

                           

                          3] I have not seen that problem. The trial version is fully functional and free. Best not to put it on your production machine or work with the original of your projects.

                           


                          See www.grainge.org for RoboHelp and Authoring tips

                          • 10. Re: RH 8 bug fixes
                            Ben Minson Level 2

                            AK,

                             

                            For #3 specifically, it sounds like you're manually turning off underlining by highlighting a link and going to Format > Font.  Is that right, or are you using styles?  Getting rid of link underlining should work better if you specify no underlining in the CSS by going to Format > Styles and changing the styles of the hyperlink states.

                            • 11. Re: RH 8 bug fixes
                              AnalogKid82 Level 1

                              Great stuff. Thanks for the suggestion Ben!

                               

                              I'll give the trial and whirl and see if it works the way I'm hoping.

                               

                              Thanks everyone!

                               

                              AK