following a problem description, which appeared on 3 clients (all other 200 clients are OK): Win 7 x64 Sp1, Adobe Reader 10.1.1
When i want to open a PDF document (double click in win explorer), saved on a share on a Windows Server 2008 R2 file server, the following message will appear:
error opening document, access denied
The same behavior, when I want to open the document within the menu inside Adobe Reader.
When I copied the document to an local storage, the PDF file opens without message box.
When I try to open the document with e.g. notepad, it could be opened.
The Reader security preferences are set to: security (enhanced): enable enhanced security / automatically trust sites from my Win OS security zones
Even the check box is ticked or not, the message above will appear.
Even I add a folder path (a network share, like e:\), the message will appear.
Even I enable the enhanced security over the apropirate check box above, the message will appear.
But, when I put in a file path over the file-button, using the unc path the file, the file will open without message; when I use the path with the network share, like h:\temp\test.pdf, the message appears.
The problem appears per machine, not per user. A new user on an client, on which the problem appear, will have the same problem while opening PDF files on shares.
The file-server/domain are set in the win os security zones to Intranet.
What can I check to solve the problem?