6 Replies Latest reply on Oct 20, 2011 12:50 PM by tasha112760

    RoboHelp 8 crashes when clicking See Also tab of Design-Time Control Properties

    natashasalvo000

      My project was previously in RoboHelp 7 and is a merged project. I copied a topic with see also buttons and want to edit the links. I right click the button and select Design-Time Control [name] Properties and click the See Also tab. RoboHelp crashes every single time. Error message:

       

      EventType : BEX P1 : RoboHTML.exe P2 : 8.0.0.203 P3 : 4944f3bb
      P4 : CLIENTMONTEREYDB.dll P5 : 8.0.0.203 P6 : 4944e14d P7 : 000016aa
      P8 : c0000409 P9 : 00000000

       

       

      One thing that is a little strange is that some of the buttons have Design-Time Control [object1] Properites and some have Design-Time Control [RelatedTopic] Properties, but all have the See Also tab.

       

      If I insert a new See Also button using Insert > See Also, the menu choice is Design-Time Control [See Also] Properties and the tab is See Also. Click the tab and RoboHelp crashes.

       

      If I insert a new Related Topics button using Insert > Related Topics, the menu choice is Design-Time Control [Related Topic] Properties and the tab is called Related Topics. Click the tab and RoboHelp does not crash.

       

      I have a whole lot of these buttons I need to modify, so I'd appreciate if anyone knows of a solution to this problem.

       

      Sample HTML for an offending button:

       

      <!--Metadata type="DesignerControl" startspan

      <object classid="clsid:A2F1FA63-C1E6-11d2-9140-006DC83B9955" border="0"

               id="object1" style="margin-top: 0px; margin-bottom: 0px; margin-left: 0px;

               margin-right: 0px;" align="bottom">

      <param name="_Version" value="65536"  />

      <param name="_ExtentX" value="1720"  />

      <param name="_ExtentY" value="582"  />

      <param name="_StockProps" value="13"  />

      <param name="ForeColor" value="0"  />

      <param name="BackColor" value="12632256"  />

      <param name="UseButton" value="-1"  />

      <param name="UseText" value="0"  />

      <param name="ControlLabel" value="See Also"  />

      <param name="UseIcon" value="0"  />

      <param name="Items" value="ChgSubErrSeverity - see also$$**$$"  />

      <param name="Image" value=""  />

      <param name="FontInfo" value="Verdana,8,0,,BOLD"  />

      <param name="_CURRENTFILEPATH" value="C:\DocsClassic\CARS-Maintenance\HelpSourceZip313\carsis\Changing_Submission_Error_ Severity.htm"

        />

      <param name="_ID" value="object1"  />

      <param name="DialogDisplay" value="1"  />

      <param name="Frame" value=""  />

      <param name="Window" value=""  />

      <param name="ChmFile" value=""  />

      <param name="DisableJump" value="0"  />

      </object>-->

      <object

        classid="clsid:ADB880A6-D8FF-11CF-9377-00AA003B7A11"

          type="application/x-oleobject">

        <param  name="Command"  value="ALink,MENU" />

        <param  name="Button"  value="Text:See Also" />

        <param  name="Font"  value="Verdana,8,0,,BOLD" />

        <param  name="Frame"  value="" />

        <param  name="Item1"  value="" />

        <param  name="Item2"  value="ChgSubErrSeverity - see also" />

      </object>

       

      <!--Metadata type="DesignerControl" endspan-->