5 Replies Latest reply on Oct 28, 2011 4:34 AM by M V SHAJI

    word to pdf issues

    M V SHAJI Level 1

      Hi all,

       

      I have installed Microsoft Office 2007, Acrobat Professional 8 in my LiveCycle server.

       

      While installing the LiveCycle I switch on the "native application" conversion.

       

      Configured the "ConvertAllFileTypesToPDF".

       

      But it throws the word files to "failure".

       

      Here is the .log report, it shows that whether Microsoft word is installed on the server.

       

      All the applications like professional and word have been open individually to check the popup, everything is fine.

       

      What will be the issue.

       

      Please advice.

       

      Failure Time----Thu Oct 20 11:37:57 IST 2011

      source location ---- Reason of failure is-----Invocation error.

      Invocation error.

      ALC-PDG-001-024-An error occurred while launching Microsoft Word. Please check whether Microsoft word is installed on the server.

      ALC-DSC-003-000: com.adobe.idp.dsc.DSCInvocationException: Invocation error.

      at com.adobe.idp.dsc.component.impl.DefaultPOJOInvokerImpl.invoke(DefaultPOJOInvokerImpl.jav a:152)

      at com.adobe.idp.dsc.interceptor.impl.InvocationInterceptor.intercept(InvocationInterceptor. java:140)

      at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptor ChainImpl.java:60)

      at com.adobe.idp.dsc.transaction.interceptor.TransactionInterceptor$1.doInTransaction(Transa ctionInterceptor.java:74)

      at com.adobe.idp.dsc.transaction.impl.ejb.adapter.EjbTransactionBMTAdapterBean.doBMT(EjbTran sactionBMTAdapterBean.java:197)

      at sun.reflect.GeneratedMethodAccessor306.invoke(Unknown Source)

      at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)

      at java.lang.reflect.Method.invoke(Method.java:592)

      at org.jboss.invocation.Invocation.performCall(Invocation.java:345)

      at org.jboss.ejb.StatelessSessionContainer$ContainerInterceptor.invoke(StatelessSessionConta iner.java:214)

      at org.jboss.resource.connectionmanager.CachedConnectionInterceptor.invoke(CachedConnectionI nterceptor.java:149)

      at org.jboss.webservice.server.ServiceEndpointInterceptor.invoke(ServiceEndpointInterceptor. java:54)

      at org.jboss.ejb.plugins.CallValidationInterceptor.invoke(CallValidationInterceptor.java:48)

      at org.jboss.ejb.plugins.AbstractTxInterceptor.invokeNext(AbstractTxInterceptor.java:106)

      at org.jboss.ejb.plugins.AbstractTxInterceptorBMT.invokeNext(AbstractTxInterceptorBMT.java:1 58)

      at org.jboss.ejb.plugins.TxInterceptorBMT.invoke(TxInterceptorBMT.java:62)

      at org.jboss.ejb.plugins.StatelessSessionInstanceInterceptor.invoke(StatelessSessionInstance Interceptor.java:154)

      at org.jboss.ejb.plugins.SecurityInterceptor.invoke(SecurityInterceptor.java:153)

      at org.jboss.ejb.plugins.LogInterceptor.invoke(LogInterceptor.java:192)

      at org.jboss.ejb.plugins.ProxyFactoryFinderInterceptor.invoke(ProxyFactoryFinderInterceptor. java:122)

      at org.jboss.ejb.SessionContainer.internalInvoke(SessionContainer.java:624)

      at org.jboss.ejb.Container.invoke(Container.java:873)

      at org.jboss.ejb.plugins.local.BaseLocalProxyFactory.invoke(BaseLocalProxyFactory.java:415)

      at org.jboss.ejb.plugins.local.StatelessSessionProxy.invoke(StatelessSessionProxy.java:88)

      at $Proxy160.doBMT(Unknown Source)

        • 1. Re: word to pdf issues
          GilbertYu Level 2

          Which version of LiveCycle are you using? Also are you able to create PDFs from Word on the server?

          • 2. Re: word to pdf issues
            M V SHAJI Level 1

            Thanks for the response.

             

            My LiveCycle verson is 8.2, I am able to create PDFs from word on this server.

             

            Since I have installed the "Adobe LiveCycle PDF Generator ES" and "Adobe PDF".

             

            Adobe PDF is set to default.

             

            It says that Invoking error.

             

            Please advice.

             

            Here is the other type of error:

             

            Failure Time----Fri Oct 21 16:30:53 IST 2011

            source location ---- Reason of failure is-----Failure to invoke the job ConvertAllFileTypesToPDF

            Failure to invoke the job ConvertAllFileTypesToPDF

            Invocation error.

            javax.jms.JMSException: Could not create a session: javax.resource.spi.CommException: javax.naming.CommunicationException: Could not obtain connection to any of these urls: 0.0.0.0:1100 [Root exception is javax.naming.CommunicationException: Failed to connect to server 0.0.0.0:1100 [Root exception is javax.naming.ServiceUnavailableException: Failed to connect to server 0.0.0.0:1100 [Root exception is java.net.ConnectException: Connection refused: connect]]]

            Could not create a session: javax.resource.spi.CommException: javax.naming.CommunicationException: Could not obtain connection to any of these urls: 0.0.0.0:1100 [Root exception is javax.naming.CommunicationException: Failed to connect to server 0.0.0.0:1100 [Root exception is javax.naming.ServiceUnavailableException: Failed to connect to server 0.0.0.0:1100 [Root exception is java.net.ConnectException: Connection refused: connect]]]

            ALC-DSC-600-000: com.adobe.idp.dsc.provider.service.scheduler.impl.SchedulerRuntimeException: Failure to invoke the job ConvertAllFileTypesToPDF

            at com.adobe.idp.dsc.provider.service.file.scan.impl.FileScanJobImpl.invokeJob(FileScanJobIm pl.java:302)

            at com.adobe.idp.dsc.provider.service.file.scan.impl.FileScanJobImpl.processInputs(FileScanJ obImpl.java:119)

            at com.adobe.idp.dsc.provider.service.scheduler.scan.impl.AbstractScanJob.execute(AbstractSc anJob.java:56)

            at sun.reflect.GeneratedMethodAccessor308.invoke(Unknown Source)

            at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)

            at java.lang.reflect.Method.invoke(Method.java:592)

            at com.adobe.idp.dsc.component.impl.DefaultPOJOInvokerImpl.invoke(DefaultPOJOInvokerImpl.jav a:118)

            at com.adobe.idp.dsc.interceptor.impl.InvocationInterceptor.intercept(InvocationInterceptor. java:140)

            at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptor ChainImpl.java:60)

            at com.adobe.idp.dsc.transaction.interceptor.TransactionInterceptor$1.doInTransaction(Transa ctionInterceptor.java:74)

            at com.adobe.idp.dsc.transaction.impl.ejb.adapter.EjbTransactionCMTAdapterBean.execute(EjbTr ansactionCMTAdapterBean.java:342)

            at com.adobe.idp.dsc.transaction.impl.ejb.adapter.EjbTransactionCMTAdapterBean.doSupports(Ej bTransactionCMTAdapterBean.java:212)

            at sun.reflect.GeneratedMethodAccessor307.invoke(Unknown Source)

            at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)

            at java.lang.reflect.Method.invoke(Method.java:592)

            • 3. Re: word to pdf issues
              M V SHAJI Level 1

              I tried to convert it through "Create PDF" manually, its pop up with error.

               

              See the attached screenshoterror.JPG

               

              Please advice

              • 4. Re: word to pdf issues
                Steve L Walker Level 5

                Check list:

                 

                1) As Gil asked, "...are you able to create PDFs from Word on the server?"

                 

                2) If you have LiveCycle ES2 you need Acrobat 9.2 installed on the server.

                 

                3) Is Acrobat_PATH valid for Acrobat install?

                 

                4) Have you run ../Adobe/Adobe LiveCycle ES2/pdfg_config/Acrobat_for_PDFG_Configuration.bat?

                 

                Steve

                • 5. Re: word to pdf issues
                  M V SHAJI Level 1

                  Thanks, now I am able to convert the files to pdf.

                   

                  The issue was I have installed Acrobat ver. 8.0, as said I have I have installed ver.10 now is working.

                   

                  Shaji