Flash 10.3.183.10 msi - multiple installation failures

[jbonbright3]

I started out with version 10.3.183.7 installed, according to the Adobe Flash version site, despite the fact I've attempted to install 10.3.183.10 several times.

When I attempt the install using "install_flash_player_10_active_x.msi,"  I receive only a "Repair" or "Remove" option, suggesting to me that the installer thinks it's already installed.

I chose "Repair" and got a successful installation message:

However, even after rebooting, the old 7 version remains.  I've tried the install with all browsers closed and with them open.

Any suggestions are most appreciated.

[josh_dura]

Make sure you have the correct MSI downloaded. To double check, download the following ZIP file...

http://fpdownload.macromedia.com/get/flashplayer/installers/archive/fp_10.3.183.10_archive.zip

If this still doesn't work, I would suggest uninstalling and then reinstalling. You can find the uninstaller here...

http://kb2.adobe.com/cps/141/tn_14157.html

[jbonbright3]

We're actually using Altiris and the MSI comes down from Symantec as part of their PMImport process, so for the sake of all of their millions of managed clients, I HOPE it's the correct MSI!

Thanks for the reply, we used to do an uninstall in our pre-Altiris days and I'll try that if nothing else works.  I was hoping to avoid that, however.

[jbonbright3]

The uninstall of the previous version and install of new did the trick.  Thanks for the response.