1 Reply Latest reply on Oct 24, 2011 5:00 AM by bvvjnkmmk

    Error when opening Camera Raw

    bvvjnkmmk

      Hello

       

      When I try to open a .DNG or .CR2 file from Bridge or when I try to open Photoshop->Preferences->Camera Raw... I get the following error:

       

      "could not complete your request because of a program error"

       

      and then Photoshop hangs.

       

      If I select Photoshop->About Plug-In->Comera Raw... it says Version 6.5.0.216

      Photoshop is version 12.1 x64

      Bridge is version 4.1.0.54

      OS X is version 10.6.8

       

      I am kind of new to Photoshop so I might have missed something basic.

       

      Thanks for ant help.