16 Replies Latest reply on Nov 2, 2011 3:38 PM by Peter Spier

    Cannot open CS3 Help Files

    ibexx@comcast,net Level 1

      Windows XP Pro; SP3; CS3

      Following hard drive failure I downloaded CS3 to new hard drive. Individual applications downloaded and opened OK however I cannot access help file for any of the CS3 applications. When I open Indesign or Photoshop Help from the Help  drop down menu, the Adobe Help Viewer 1.1 appears. When I fill in the Browse and Search boxes on the Viewer screen and hit enter, a list of help topics appears. When I click on any one of those topics, the Viewer screen remains empty with the exception of the cursor arrow and hourglass. How can I access help files for CS3?