What make/model device is being used to play back the tape?
How is it connected to the computer?
What Operating System and specific version of Premiere Pro are you running?
Do you have any third party hardware or software installed (AJA, Matrox, etc.)?
PPro CS 5.5
OSX Lion 10.7
No third party hardware or software
JVC camera GY-Hd model series.
All tape based cameras record in either 29.97 NTSC or 25 PAL fps wrappers. The tape speed is never changed, so you may have to capture as 29.97.
Harm Am still getting the error when I try to capture at 29.97. The capturing will begin but once it stops or finishes it gives you a unknown recorder error.
Thanks for the help everyone. I installed Final Cut X, then when I went back to premiere pro it began importing the 24p clips. So it seems as though they were missing codecs.