4 Replies Latest reply on Jan 15, 2012 3:15 PM by lcklck

    Problem opening files online with Adobe Reader X

    SJC731

      I have Adobe Reader X on Microsoft Windows 7. It's a new computer, and the reader came on it. Every time I attempt to open a pdf link online, I get a dialogue box which says "There is a problem with Adobe acrobat/reader. If it is running, please exit and try again. (1074724867:3) "

      This happens absolutely every time I try to open any link to a pdf file. I have no knowledge or prior experience with this program, and very little technological savvy, and am completely at a loss as to how to proceed from here or what action to take. Any information would be deeply appreciated. Also, when I try to simply open the reader, I get a dialogue box stating that it is unable to open "in protected mode". I have to select "open with protected mode disabled" in order to open the reader. Not sure if this is related or not. Thank you for your time and patience.