I purchased my Toshiba Satellite E205 with 4G Ram and 5i Intel chip and installed Adobe master Suite 5.5, 64 bit. All the software opens as needed except Indesign 5.5. If i shut down the machine and reopen, it SOMETIMES opens, then just quits opening no matter what i do. Have uninstalled and re-installed twice, once just Indesign and the next time the whole Masters Suite. I need Indesign for a project RIGHT now as a contractor working Inhouse on my laptop. Is this fixable? I have it on my desktop at home also, windows XP + 32 bit, and it always works fine. Is this a known issue?
Frances H. Atlanta GA USA
Whatever it is, is specific to your machine.
Is there a crash report?
Found another Adobe post (after posting this question) with the same problem and it turned out after going thru Adobe Support that it was a conflict with his Matrox DualHead-To-Go, which i have also. The fix was <start><msconfig> and some instructions after that. It worked! Only affects Indesign and not any of the other programs in the Master Suite 5.5.