1 Reply Latest reply on Oct 25, 2011 3:37 PM by BobLevine

    Buttons don't refresh on client's computer

    brian.williamson

      I have a multipage interactive PDF.

       

      There is a consistent set of 20 navigation buttons on every page. When you roll over a button, a tooltip label pops up describing the button. If you click on the button it jumps to another page.

       

      On my computer everything seems to work fine.

       

      ...But on my client's computer: If she clicks between the buttons at a moderate pace the labels stay visible on the previous buttons. (On my computer I have to click very quickly to make the labels get stuck.)

       

      Suggestions? Does this have to do with how quickly the computer can render the next screen?

       

      CS5 on OS10.6.8 using Adobe Acrobat.

      The client is on a PC using Adobe Reader.

       

      Thanks in advance.