I am a relatively new user to Robohelp and have been assigned
to create our company's help file. I have been told to make it a
Flash Help file and have been working on it for a few weeks now. I
am having an issue trying to Generate the Primary Layout so I can
view the progress so far.
When I click on the button to Generate the Primary Layout the
box pops up and processes only 3 messages:
At this point the View Result button appears and when I press
it I get an error message stating
Failed to find result file
Where AGSClerk is the name of the folder where my project
resides. There is nothing in the !SSL!\FlashHelp folder.
In the past I found that this error was due to the
RoboHELP.dot template not being active but I resaved the Word file
after making the template active and restarted RoboHelp but this
did not resolve the issue, the error message returns. I did save
some updates this morning without making the template active but
once I realized this while saving I made the template active again
and resaved and figured it would work but it hasn't.
So it appears that I need the .htm file in the
!SSL!\FlashHelp folder recreated. How can this be accomplished? I
do not want to lose the many hours I have put into this project so
far. What can be done?