4 Replies Latest reply on Oct 29, 2011 9:57 AM by jdmack01

    Problem with "Capture Device Offline"

    jdmack01 Level 1

      I just installed a new HDMI 2nd monitor on my computer.  It seems to have created an odd problem.  I have a Sony DSR-11 hooked to my computer by firewire, and if I create a new project in Premiere CS5.5 and try to capture something, the screen shows "capture device offline." But the control buttons all function for play, fast forward, rewind, etc.  It's just that I don't see an image in the preview window and the record button is grayed out.  However, if I open up an old project, the capture function works perfectly.  Any ideas on what I might do to fix this?

       

      J. D.