0 Replies Latest reply: Oct 28, 2011 11:16 AM by jjr04072 RSS

    Watch Folder Returned an error message(Elements 10)

    jjr04072 Community Member

      I recently upgraded from elements 8 to version 10, and am having nothing but trouble in one area. When I start Elements, the box will come up saying "updating", and will take sometimes 18 hours to go to 100%, even if there have been no photos to add. Whe it gets to 100%, I get this message:  "The watch folder service returned and error: Message format, Invalid Tag Id"

       

      Has anyone heard of this? Should I reinstall elements and start over? The program is basically unusable. I'm stumped and normally very good at this. I'm running a fast desktop, windows 7, etc. Please help!