9 Replies Latest reply on Nov 17, 2011 2:28 PM by blacey0403

    Generating build with relative path

    blacey0403

      I am generating a build of Robo Help 8 and I am workin on a copy of it on the company's network drive.  However when I do this it is saving the path of some of the items and they are not coming across.  I have copied and save my entire working folder to a server location.  When I look at the properties of the help it is pointing to my local network drive.  How do I build this project that resides on a server to have relative paths so whether or not you are on the network you will be able to see the data?

        • 1. Re: Generating build with relative path
          Captiv8r Adobe Community Professional & MVP

          Hi there

           

          Seeing as how you are working from the server, I'm surprised this is the ONLY problem you are seeing. If you poke around these forums at all you will discover loads of posts with all manner of issues that stem from working with projects while they are on a server.

           

          The first step is to copy the project to your local drive and work on it only from there.

           

          Also, you should probably read the following links.

           

          Click here

          And Click here

           

          Then come back with more information and we can help you isolate what may be happening.

           

          Cheers... Rick

           

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          • 2. Re: Generating build with relative path
            blacey0403 Level 1

            I am using RoboHelp HTML VR 8 on a pc.  I am working locally on a copy of my robohelp.  The link that the help button looks at is on a server so that people inside and outside of our network are able to access the help.  When I generate my help it looks awesome internally but when people are not on our network some images and data are not able to be seen because it is saving the path of these files to my local.  I have made a copy of the whole working folder and placed it on the server but that doesn't seem to be helping. I am not very good with creating web apps so I don't know what other information to give you.

            • 3. Re: Generating build with relative path
              Willam van Weelden Adobe Community Professional & MVP

              Hi,

               

              So what exactly did you link to? Did you link to images that are stored on your local computer? Are you linking to resources that are only available in your internal network?

               

              Normally you would add required resources in the RoboHelp project so that they will be copied to the output, or you would use absolute links such as http://www.example.com/image.png. (There may be exceptions to this rule, for instance with merged projects.)

               

              Greet,

               

              Willam

              • 4. Re: Generating build with relative path
                blacey0403 Level 1

                path.pngI am creating my help project on my i: drive which only my department has access to.  I am copying and generating to a server path.  I copy the whole working folder to this server path so that all data in there can be viewed internally or externally.  Once the project is generated when I access it from my app and right click on SOME of the pages and click properties it is saving the path as the local path I have used to create it.  That is the example of the picture I have inserted.

                • 5. Re: Generating build with relative path
                  Willam van Weelden Adobe Community Professional & MVP

                  Hi,

                   

                  As Rick pointed out, copy the project to your local disk if you want to work with it. If the project is placed on a network drive, you may seriously wreck the project.

                   

                  Are the pages with the local path part of the RoboHelp project? It seems to me that you have linked to files outside of your project. Otherwise RoboHelp would include those pages in your output. Can you locate the file mentioned in the picture inside your topic list?

                   

                  Greet,

                   

                  Willam

                  • 6. Re: Generating build with relative path
                    blacey0403 Level 1

                    Yes I can access the information in the file mentioned in the topic list internally but because of it saving this path external users cannot see this information.

                    • 7. Re: Generating build with relative path
                      Willam van Weelden Adobe Community Professional & MVP

                      Hi,

                       

                      First, make a backup of your project. Then copy the project to you C:\ drive.

                       

                      Perhaps the space in your directory name is causing trouble. Open the project and rename the directory "GIS Viewer" to "GIS_Viewer". Generate and check whether the problem is solved.

                       

                      A more adventures route for if the previous method did not work:

                      1. Close RoboHelp.
                      2. In your project directory, go to the directory GIS Viewer\Layers\
                      3. open Layers.fpj with notepad.
                      4. Do you see any absolute paths in this file? If you do, remove the paths so only the file names show.
                      5. Save the file.
                      6. Delete the project CPD.
                      7. Open the project and generate.

                       

                      Does this solve it?

                       

                      Greet,

                       

                      Willam

                      • 8. Re: Generating build with relative path
                        blacey0403 Level 1

                        I copied it to my C: drive and renamed it and re-generated it and that did not solve anything.  When I opened the .fpj file I saw no absolute paths, this is what I saw:Layers.png

                        • 9. Re: Generating build with relative path
                          blacey0403 Level 1

                          I found a solution for my problem.  I copied my project to my C: drive and I am now working from there.  I found the problem to be in the hyperlinks in my project.  Once I re-created them they worked fine but possibly from working from the network when I created my hyperlinks it was a problem.