2 Replies Latest reply on Oct 30, 2011 9:08 PM by alexucem

    How Do I Remove Flash 11 and install previous version?


      Hi Everyone,


      While Flash Player 11 seems to work for me with most things (e.g. YouTube, most news and video sites, etc),  I find that it is crashing all the time when playing browser based games that use flash.


      I was over on Yahoo's website http://games.yahoo.com/free-games/ and found that it kept crashing on this page or crashing when trying to load any of the games listed on that page.


      Given these problems (and judging by the numerous posts on this forum... it looks like there are many issues with version 11), how can I uninstall Adobe Flash 11 and restore it back to version 10, x, x, x ?? 


      (Note: I am using x's just because I don't remember exactly what the previous version of Flash was)


      Windows 7 Event Viewer:


      Faulting application name: iexplore.exe, version: 8.0.7601.17514, time stamp: 0x4ce79912

      Faulting module name: Flash11c.ocx, version:, time stamp: 0x4e7d1782

      Exception code: 0xc0000005

      Fault offset: 0x00116f38

      Faulting process id: 0x1270

      Faulting application start time: 0x01cc95e6a8ade0b0

      Faulting application path: C:\Program Files (x86)\Internet Explorer\iexplore.exe

      Faulting module path: C:\Windows\SysWOW64\Macromed\Flash\Flash11c.ocx

      Report Id: 00a98ee0-01da-11e1-9a9a-002354fe4771

      Fault bucket 2634960433, type 1

      Event Name: APPCRASH

      Response: Not available

      Cab Id: 0

      Problem signature:

      P1: iexplore.exe

      P2: 8.0.7601.17514

      P3: 4ce79912

      P4: Flash11c.ocx


      P6: 4e7d1782

      P7: c0000005

      P8: 00116f38




      System Information: Windows 7 Home Premium 64 Bit.  AMD Athlon II X4 Processor 3.0 Gigahertz, 6 Gigs RAM, 1 Terrabyte Hard Drive.  Latest Java and Nvidia Graphics Card Drivers have been installed.  Using IE 8 (non 64 bit version).