2 Replies Latest reply on Oct 29, 2011 8:45 AM by John T Smith

    Burn error


      Is tehre a maximun time lenght on a compsoed video that Premier will not burn?  I keep getting an internal software error 215.  I have burned one video successfully but it was less tehn thirty minutes.

        • 1. Re: Burn error
          Steve Grisetti Adobe Community Professional

          You can usually fit about 70 minutes of video on a standard DVD and about 140 minutes on a dual layer disc -- although the program can squeeze your video and reduce quality to fit a bit more on if you need to.


          How much video are you trying to squeeze onto a disc?


          There could be a number of other problems at work here, including a lack of defragmented hard drive space, source video that doesn't match the project settings, a bad burner driver, etc. So it's hard to even speculate what's up without a lot more information.

          1 person found this helpful
          • 2. Re: Burn error
            John T Smith Adobe Community Professional & MVP

            Some reading...


            Read Bill Hunt on a file type as WRAPPER http://forums.adobe.com/thread/440037?tstart=0

            What is a CODEC... a Primer http://forums.adobe.com/thread/546811?tstart=0

            What CODEC is INSIDE that file? http://forums.adobe.com/thread/440037?tstart=0


            Report back with the codec details of your file, use the programs below


            For PC http://www.headbands.com/gspot/ or http://mediainfo.sourceforge.net/en

            For Mac http://mediainfo.massanti.com/


            Once you know exactly what it is you are editing, report back with that information... and your project setting, and if there is a red line above the video in the timeline, which indicates a mismatch between video and project


            More information needed for someone to help http://forums.adobe.com/thread/416679


            Some is general about your computer and OS, some is specific to video editing


            Build a Configuration file http://www.piriform.com/speccy


            Brand/Model Computer (or Brand/Model Motherboard if self-built)


            How much system memory you have installed, such as 2Gig or ???


            Operating System version, such as Win7 64bit Pro... or whatevevr

            -including your security settings, such as are YOU the Administrator

            -and have you tried to RIGHT click the program Icon and then select

            -the Run as Administrator option (for Windows, not sure about Mac)


            Your Firewall settings and brand of anti-virus are you running


            Brand/Model graphics card, sush as ATI "xxxx" or nVidia "xxxx"

            -or the brand/model graphics chip if on the motherboard

            -and the exact driver version for the above graphics card/chip

            -and how much video memory you have on your graphics card


            Brand/Model sound card, or sound "chip" name on Motherboard

            -and the exact driver version for the above sound card/chip


            Size(s) and configuration of your hard drive(s)... example below

            -and how much FREE space is available on each drive (in Windows

            -you RIGHT click the drive letter while using Windows Explorer

            -and then select the Properties option to see used/free space)


            Windows Indexing is BAD http://forums.adobe.com/thread/676303


            While in Properties, be sure you have drive indexing set OFF

            -for the drive, and for all directories, to improve performance


            Some/Much of the above are available by going to the Windows

            Control Panel and then the Hardware option (Win7 option name)

            OR Control Panel--System--Hardware Tab--Device Manager for WinXP


            And the EXACT type and size of file that is causing you problems

            -for pictures, that includes the camera used and the pixel dimensions


            Plus Video-Specific Information http://forums.adobe.com/thread/459220?tstart=0


            My 3 hard drives are configured as...

            1 - 320Gig Boot for Win7 64bit Pro and all program installs

            2 - 320Gig data for Win7 swap file and video project files

            3 - 1Terabyte data for all video files... input & output files (*)

            (*) for 4 drives, drive 3 all source files & drive 4 all output files


            Search Microsoft to find out how to redirect your Windows swap file