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You mention control panel, so I assume that you are on Windows.
Do you have a file FlashPlayerCPLApp.cpl in either C:\Windows\System32 or C:\Windows\SysWOW64 ? If so, can you delete that file and try again?
I deleted the file FlashPlayerCPLApp from the System32 folder and the problem is still there. I could not find a
folder for SysWOW64 (maybe because my Windows 7 is for 32 bit?). Unless there was something else I was
supposed to do, this did not fix the problem.
Can you give me the exact message you are getting?
Also, can you post the contents of the FlashInstall.log file from C:\Windows\system32\Macromed\Flash (or attach the file to your forum post)?
There are two parallel strings going in this forum on this subject. On the other string, I gave the information you are
I get the
You need to upgrade your Adobe Flash Player to watch this video.
I do not have the Macromed folder on my PC.
There is a proposed fix posted on the other string by someone who spent 15 minutes on the Adobe Chat line
before being referenced to this forum. The only thing I see different in his proceedure is the unloading and
reloading of the Java Scripts, which I didn't do. Take a look at his posting and let me know if I should do the
same thing with Java to get my Flash Player to work.