I am using Calibrated Software to import EX .mov files from Apple OS drives into a Dell M6600 laptop. It worked just fine the first two times in demo mode but then started giving me an error that said "Unsupported format or damaged file". PP is seeing the drive and its contents just fine through the browser tab. Have I missed something? I purchased and installed the licenses and it says they are fine. I am not having any trouble with these same files going into my MacBook Pro and using them in Final Cut Pro.
I also, can't import any file such as JPEG stills from this drive.
Try simply transferring the content from the Apple drive to an NTFS formatted drive before import.