The not responding message is a Windows message, indicating that your system is still busy with other tasks, which usually occurs on badly tuned systems or underspecced systems. Your CPU and video card should not be a problem, but you don't tell whether you have disks or how many and you have a very uncommon amount of memory, that is suboptimal and drags performance down.
You also left out what source material you use and what your export settings are. If you have more than 40-50 processes running, you need to kill some. Use Process Explorer to check that.
I have two disks of which one is a 1Tb Western Digital Black HDD that I use as my main drive and the other is a Seagate 3Tb Barracuda XT HDD.
When you say "suboptimal", do you mean I should have 24Gb or 8Gb or...?
I was trying to export 5D Mark II DSLR footages with some .VOB clips into a H.264 MP4 video.
1 person found this helpful
The X58 platform uses triple channel memory mode if you use 3 or 6 memory sticks, but if you use 4 slots, memory will only be used in single or dual channel mode, depending on which slots are occupied. Amount of memory has more impact than the mode used, but you may get better performance from 24 GB (6 x 4 GB).
However, I don't think that will solve your issue. Having only two disks is minimum. Adding a disk can certainly help, see Adobe Forums: Generic Guideline for Disk Setup
Have you turned of indexing and compression on both disks, have you uninstalled the sidebar, MSN and games? Have you disabled unneeded services, etc.?
It says Vista but also applies to Win7: Adobe Forums: Guide for installing and tuning a Vista...
DSLR material is usually HD, but .VOB files are SD, so there is a lot of scaling going on when exporting. Make sure you have enabled hardware MPE. Also have a look at Adobe Forums: System requirements for CS5
Have you ever had two monitors hooked up? Sometimes people put a window on a second monitor and if you don't have that you won't see a window that was last opened there.
This happened to us on a Mac. We deleted the preferences file and re-opened Premiere. This seemed to fix it. On another computer, we upgraded to Lion and it fixed the issue.
We only use one monitor.
We found a temporary workaround that is similar to your suggestion. What we did was to hold on to Ctrl + Alt + Shift right before we launched Premiere Pro CS5.5 and doing the same to launch Adobe Media Encoder. With both programs opened, we then proceeded to render our project.
Why do I say this is a temporary workaround? It is because whenever we do this, our videos would take time to load like we just loaded it in for the first time excluding the conforming and indexing of them. We'll still have to try to track down what the problem is.
We're a little surprised too that no employee of Adobe is participating in response to this issue. Did we exhaust all possible suggestions?
Updating on our latest situation:
We have upgraded to Windows 7 Professional yesterday and also upgraded from 16Gb of RAM to 24Gb.
At the moment, rendering is faster now.
However, we still have to do hold on to CRTL + ALT + SHIFT before launching Premiere Pro. If we don't do this, what happens is that Premiere Pro will hang after we queue our videos to be rendered to Media Encoder. There will be no white screen or whatsoever. We can still scroll through the timeline but we don't hear any audio and neither does the video preview in the Program monitor moves.
Anyone has any idea what we can do to resolve this issue? We have already reinstalled before but to no avail. Do we have to reformat our computer?
Probably you already tried but..who know!
The fact the everything stops after Exporting data seems to me that something goes wrong on the temp file of Premiere and this will explain why a reset of the preferences solve the issue. Why don't you try to create a new admin account? http://kb2.adobe.com/cps/404/kb404912.html
Could be that there are some permission issue on temporary folder.
Have you tried opening the project in AME and choosing the sequence there?
Another one, if you have both PPro and AME open, you can drag a sequence from PP to AME....
Hi, we seem to be experiencing the exact same issue, and I have tried all of the steps outlined here (minus the tech support call). The issue seemed to show up arbitrarily, I didn't experience this until attempting to export to FLV, and the "preparing data for export" dialoge remains for appox. 8-10 minutes before the task shows up in Media Encoder (which loads promptly). It shows up eventually, but the delay is far too long. As a note, the project that we are working on has been converted from a CS5.0 project. Recreating it from scratch in CS6 is completely out of the equation here.
Premiere Pro CS6
Media Encoder CS6.1 (recent update applied)
Windows 7 64bit
Core i7 920
PNY Quadro 4000
Original footage is MXF (Canon XF300), stored on a local drive. CS6 is installed to a SSD, media cache files are kept on a separate drive for space considerations. I have not tried moving them back to the SSD, but this would be another show-stopper for CS6 on my rig if this is a requirement. Effects applied to the footage are limited to RGB curves, lighting effects and contrast. A title has been applied as well. No clips are offline, everything relinks.
The issue seems to have resolved itself with the latest update to AME (22.214.171.124). Lesson learned - don't upgrade early and expect it to work!