My system is windows xp. I have been trying to download Adobe Reader X. When it starts to install I get the error message, "Installation encountered errors, Failed to initialize." I have not been able to get any help on the Adobe web site which just sends me around in circles. Does anyone have a solution. I priviously had Adobe reader 8. on my computer. I uninstalled that thinking that having an older version was the problem. Now I can't install any version.
You may want to try the following.
Remove all traces of Reader (not only the program) from your system using the Windows Installer Cleanup Utility. This is no longer supported by Microsoft because it can produce problems with Win 7, but you can still download it from from places like
Then, download the Reader installer from
and perform a clean install.
Thanks for the info. It worked great.