I did have a power outage system crash three weeks ago and had my operating system saved by the skin of my teeth. So I supposed it is poossible I have corrupted something in Premier.
Is there a way to do a" fix it" REPAIR install rather than a full re-install?
In addition, this documentary I am working on has gotten very large.
If you had a power outage that caused your system to shut down abruptly, then you could have all manner of problems.
I recommend a full re-installation; it doesn't take that long.
Also, be sure to install the updates after you've re-installed the applications.
I agree with Todd. It might be better to spend a day reinstalling everything from the OS on up than let the situation continue.
Thanks. I am curious. When I do that, and then go back to open my projects, will they refer to the same locations for files or will I have to re-connect them, and will my scratch disks holding project info still be relevant?
As an additional question, I really don;t know when and how often I can eliminate the scratch disk data. How long is it useful? The entire duration of a project? Once completed can I delete it?
Such a rookie question I imagine. Thanks for your feedback!
It's all the driver info that drives me crazy when doing the OS...
I contacted support and they had me run %appdata% and open adobe / PremierePro and change the names of the 5.0 and 4.0 files to 5.0-old and 4.0-old
then I opened the other premiere pro folder and changed the 4.0 file in that folder to 4.0_old and then restarted premier.....and it seems to be working much faster. this happened about a year ago and when a project got very large we did this and it helped. we'll see if this works.....but I am still very interested in your response to last post, cause most likely I will still need to reinstall.....
You should not have any part of your projects on the C: drive. If you've followed that guideline, then reinstallation of Windows and Programs (on the C: drive) won't affect any part of your projects.
Scratch files can be deleted whenever you want. PP will rebuild the ones it needs when it needs them.
PLease understand, no part of my project is on the C drive. All my file are on a seperate internal 2TB drive and I have a seperate drive for scratch disks.
this file i referred to is something Adobe support has renamed twice now for me whena large project got slow and difficult. My project files are not even on my c drive....
It has helped twice??
I had tried to avoid re installing everything and went to Adobe cutomer service, I am curious what you all think of this.......
They had me clear me Cashe files, and try to create a new project file under Project Manager, they finally said that since there were over 1250 files loading with my project and 1 TB of goods related to my film, that it was too big for my I7-285Nvidia-12GB system.
Someone else suggested that 1250 files may be too much for WIN 7, something about indexing over 1000 files.
Any suggestions or comments about this being too large before I reinstall everything?
I've a project about that large and it opens fine. That's not likely the issue.
It might seem tangential, but what hardware do you use for audio?
Check your audio settings...a reinstall of your audio software might help. I was experiencing lock-ups and scratchy audio because Premiere was interacting with corrupted audio drivers, and was reverting to the system ASIO.
It is working a little bit better since i closed a bunch of sequences I had been leaving open, but I still don;t trust it.
it is a soundMax integrated digital HD audio.....
The only thing I didnt spen much on with this system.....
The GTX 285 seems like the most marginal piece of hardware in you set up. Are you using any higher res pics in the project? If so, it could be zapping all the poor DDR3 memory on the card, thus causing stabilty issues.
Try editing with the program monitor at 1\2 res for a while and see if that smooths things out. If so, you might look at the card as the culprit.
Seems crazy that the video card I purchased because it was one of the top ones suggested by adobe to run the "Mercury Playback Engine" would be considered a weakness.
That is frustrating.....Sorry but how do I view at 1/2 resolution?
It wasn't one of the top cards, unfortunately it was one of the lowest spec cards on the list, and Nvidia halted production before CS5 was releasesed, and it been very hard to find through retail channels since CS5 was released, so there are not a lot of users with it.
It may not be your problem at all. Again I think it might be higher res material that might trip it up.
You adjust preview resolution in the playback pulldown menu in the program monitor. the Icon looks like three balls joined together. the playback options are at the bottom of the pulldown menu.