4 Replies Latest reply on Nov 4, 2011 9:18 AM by KinPump

    HELP! CS5.5 Crashes When Exporting as Interactive PDF

    KinPump Level 1

      I just finished an 85-page document that needs to be exported as an interactive PDF but when I export it, InDesign CS5.5 crashes as it gets to page 84 every single time. This has happened with other CS5.5 documents but when packaging the files instead.

       

      I have already tried resetting the preferences (via the Cmd + Ctrl + Opt + Shift (Mac) method) but to no avail. The document crashed again.

       

      I have also tried saving it as an .idml file and resaving as an .indd file but still, the crash.

       

      Then recently, I received this error message for the very first time: "Adobe InDesign is shutting down. A serious error was detected. Please restart InDesign to recover work in any unsaved InDesign documents."

       

      I saw the "Replace, or "trash" your InDesign preferences" thread but am confused as to what I need to delete vs. rename or move.

       

      I'm using Mac OSX 10.6.8 and running InDesign CS5.5 7.5.0.142.