Hello Adobe community.
I have recently downloaded the trial version, and am familair with Robohelp and Madcap Flare.
My first puzzle, however, is when attempting to edit the skins an empty error dialog presents with no text to define the issue. After clicking Ok, the error dialogue disapears and an empty skins editor dialogue presents with nothing at all to view, except the buttons at the bottom of the window. I can click ok and the window closes. Clicking on any other button doesn't work.
Any help on this issue appreciated.
The username took many goes to find something that actually worked. I wonder if this is a portant of things to come.
Hi and welcome to the community,
You're using RoboHTML right? What kind of skin are you trying to edit? WebHelp, AirHelp, FlashHelp?
To be on the safe side: Is your project placed on a network location? If so, place the project on your local drive.
Can you create a new skin or doesn't that work either? Also, try creating a new blank project and add/modify a skin in that.
Thanks for your response.
I have since discovered that a number of windows updates were not installed. Once these were done, it seemed to work okay. All that said, the requirements didn't mention this.