0 Replies Latest reply on Nov 4, 2011 8:54 AM by JSDINC

    Error opening PDF files using Acrobat Reader 9

    JSDINC

      I use Acrobat Reader 9 to view PDF files. I have Windows XP operating system on my machine.

      In order to view encrypted PDF files on our company webiste we have to install FileOpenInstaller.exe or FIleOpenInstaller.msi which is Adobe Component

      Therewas no issue viewing/accessing the PDF files until last week. But now we get below error when we try to open encrypted PDF files from our company website.

       

      The error message is "Unable to get server data [FO error #2114, OS error #0)

       

      Any idea what could be the cause of error?

      Is anyone aware of any possible issue with Adobe FileOpenInstaller.exe or FIleOpenINstaler.msi packages