0 Replies Latest reply on Nov 4, 2011 2:11 PM by PhishJY

    Problems Saving PDF Files to Network Share

    PhishJY

      I have a user that is having issues saving a PDF to a network share.  The user is opening the PDF form from the network share, editing the form, and attempting to save the form.  When the user attempts to save the form, the user receives the error message shown below:

      error.png

       

      To work around this issue, the user saves the file to their desktop and then manually moves the file to the share.  While this behavior can be reproduced, this is not a constant occurrance.  Sometimes the user can save the form, and sometimes they can't.  Since the user is [sometimes] able to successfully save the file to the share, I know that permissions are set correctly.  The user is running Acrobat Reader X 10.1.1, with protected mode disabled.

       

      Any ideas?