I use Windows, not Mac, so take this with some salt, but the download manager is not necessarily required. Can you download the packages WITHOUT using the manager?
Or try a different browser....
I can try a different browser i.e. chrome or something, but once the download is complete it will still save it to the same 'download folder' location? it seems to be the install process that can't complete itself.
I have been doing some digging on google and other forums and it doesn't appear adobe have released a version for lion... yet... im slightly annoyed :-(
Plenty of users are running Adobe products on Lion. It isn't all smooth sailing for Lion users, but I'd chalk that up to Apple making changes to the OS that break software that was released prior to Lion. You can't lay the blame for incompatibilities entirely on one doorstep.
"You can't lay the blame for incompatibilities entirely on one doorstep."
Im not blaming anybody not apple nor adobe but I would happily lay some blame with these big corporate firms that charge large sums of money to there consumers, promising us the world from there products. BUT here I am, not even a week old and im spending time on sites and forums researching a way around this matter. This all ends up being rather unfair on the general public and the non-technically minded... im sure you'll agree.
I thank you for trying to help Peter.
The known issues with Lion and Adobe products are listed on this page: http://kb2.adobe.com/cps/905/cpsid_90508.html
You can also read the Lion FAQ here: http://www.adobe.com/products/creativesuite/faq.html#lion-os
As far as I can see, there aren't any ID specific issues as such but important to know is the at the Java Runtime Environment is no longer installed by default and CS app installers do need that to run.
Additionally, from personal experience I find that the Akamai Download Manager runs best from within Firefox. It does/should run in any browser pretty much but for some bonkers reason really does seem to work best with Mozilla.
I hope that's of some help.
I can try a different browser i.e. chrome or something, but once the download is complete it will still save it to the same 'download folder' location? it seems to be the install process that can't complete itself
From Adobe knowledgebase:
If the installer doesn’t start automatically when your product download completes, you can start it manually.
- Make sure that the download is complete.
- If the downloader did not indicate that the download completed successfully, do the following:
- Check to see if there is a Start Download or Resume Download shortcut on the Desktop. If so, double-click it. Akamai Download Manager removes the shortcut after the download is complete.
- When you started the download, you were asked where to save the files. Navigate to that location. If you can't remember the location, search your computer for a folder called “Downloads.” Look for one or more files with the Adobe product name. On Mac OS, there should be one .dmg file. On Windows, there should be a .exe file and possibly a .7z file. If you see any temporary files ending in “.part,” it means that the download hasn’t completed. Go to your Desktop and double-click the Resume Download shortcut.
Important: Some Windows product downloads include two files: a .exe file and a .7z file. To install the software, make sure that both files fully downloaded and located in the same folder. Otherwise, an error may appear when you start the installer. Errors include "Windows cannot open this file" and "The file archive part of Adobe [product name] is missing."
- When you are sure that the download is complete, double-click the .exe file (Windows) or the .dmg file (Mac OS) that was downloaded. Follow the onscreen instructions.
Try this and see what happens.
Good one Bo, and that's just made me think: Martin, you are new to the Mac OS, you didn't try downloading an .exe file by mistake, did you? You need the .dmg file (which may be compressed in a .zip or not) for the Mac, usually.
There have been issues with Adobe Air 3 and OSX 10.7.2. Adobe released Flashplayer 11.1 and Adobe 3.1 yesterday. You might want to try your Adobe installs again to see if these new updates fix your problem. If the installs still do not work, try this--On your MacBook Pro, go to System Preferences->Energy Saver and uncheck the box for Automatic graphics switching. Reboot the MacBook Pro and try your Adobe installs again. This fix worked for me.
Here is the link for Adobe Flashplayer 11.1
and the link for Adobe Air 3.1
I ran into exactly the same problem. So frustrating. Talked to both Adobe and Apple with no help. I've spent days on this. To Tonyharmer above, thank you so much for the Firefox suggestion! I downloaded Firefox, then tried the Creative Suite download via Firefox instead of Safari, and it downloaded no problem! Now I'm up and happy running! Martbookpro, I hope this helps you too! Thank you!
what a freaking joke. Adobe and Apple need to talk to each other. way to many steps involed to download a trial software. But yes, downloading firefox worked, so to recap
download java for lion http://support.apple.com/kb/DL1421
download AIR http://get.adobe.com/air/
go to adobe to download Adobe Download manager...
and finally, then you can download trial software.