This is a general CHECKLIST for installing most Adobe programs. I'd look over the list, and see if you perhaps forgot something important.
I assume that you are installing from a download. If so, I would check that the download was complete and not corrupted.
Bill - Thanks for your help. I had done most of the items on the check list before your response, but after 4 hours and a third and forth failing pass using all the suggestions on two Windows 7 PC,s this morning, I give up. Don't have the time to fool with it.
Someone down the hall has an alternative product that is running fine so we'll have to use it. I had hoped we could settle on Premier because I'm a Lightroom Photoshop user and have been an Adobe advocate, but I'll have to knuckle under - Thanks again for your help, IM
Troubleshooting installation issues can be a daunting task. Also, most of us on the forum have not had installation issues, so we can only go by what we have read, that has worked for others - little, to no, direct experiences.
Usually, a failure to install is specific to certain aspects, and settings on a particular computer - after one follows the very general guidelines.
If there is a product that is installing and working, that would be a good reason to go with that one, even though it is not from Adobe. Though I have been a big Adobe fan for decades, I still rely on some other programs, that do things that my Adobe suites do not do, or do not do as well. No shame in having a full "toolbox," for when you need something else.
I understand your frustration, and wish that I had some easy "fixes," but after the guidelines in that linked article, things do get very involved.
Good luck, and happy editing,