4 Replies Latest reply on Nov 9, 2011 7:00 PM by Captiv8r

    Ghost Text Click boxes

    heidikararamining

      Hi again

       

      I'm using Captivate 5 and tried searching for this issue but have no idea what to call it!

       

      Please see attached image.

      I'm having a lot of trouble with my timing's and text boxes almost greyed out and then appear when I click on the click box which is not what I want. It needs to be clear where the user needs to click.

      I think it's something to do with my ordering of the time line, but after having played around with the ordering I also then get other issues, like click boxes don't obey their command to go to the next slide.

       

      Is there something really obvious and simple I'm doing incorrectly?

       

      Attached 2 images

       

      Thank you in advance for your help.

       

      Heidi.

       

      Image 1: IF you look closely you can just see the text caption image in the yellow circle

      textbox error.JPG

      Image 2:

      My timeline settings

      Capture.JPG

        • 1. Re: Ghost Text Click boxes
          RodWard Adobe Community Professional & MVP

          Heidi,

           

          If you look carefully at the pause point of the button on the slide, you'll see that it is pausing the play before your clickbox has been added to the timeline.  This will mean your click box won't work until AFTER your button gets clicked. 

           

          Since clickboxes are invisible, you can usually just have them begin from the start of the slide and go right to the end unless you need to have them pause the slide at some point. Unlike buttons which show their pause points as a vertical line in the middle of the object on their layer, the pause point of a click box is right at the end of the object representing it on the timeline layer.  So to make a slide pause with a click box you have to drag its ending point forward to the point where the pause should happen.

           

          Another thing to check is that if you want your captions to be fully visible when the button object pauses play, you need to ensure the pause doesn't happen before they've finished fading in.

          • 2. Re: Ghost Text Click boxes
            Lilybiri MVP & Adobe Community Professional

            Heidi,

             

            The 'ghost' text caption's timeline is not visible on your screenshot. I suspect it is just on top of the click box (no problem), and starting little bit before the click box (from the small portion visible on top of the click box timeline), and that it has the default transition Fade in/Fade out. So, as Rod points out, the pausing caused by the button occurs somewhere during the fade in transition of the Text Caption 'Click on the Post...'

             

            What is the function of Button_15? Is it a navigational button? And you want the user to be able to use the click box? If that is correct, make sure that the click box pausing occurs before the button pausing point. You can control the pausing point of the button in the Properties panel (Timing) or you can drag it on the timeline. To control the pausing of the click box, you have to make its timeline shorter (it is 'almost' at the end of its timeline).

             

            Lilybiri

            • 3. Re: Ghost Text Click boxes
              heidikararamining Level 1

              Hello again

              Thanks for your responses. IT was a time line issue with the inactive/active section of buttons.

               

              I've got another problem with a let's call it a 'ghost image'.

               

              It's a screen shot of a previous slide which is now appearing on my slides but not in the time line or in the film strip view.

              If I create  a new slide it seems to put this ghost image on that slide.

              I've tried closing down and trying it again but the issue is still there.

              Any idea?

              Have attached an image showing a new blank slide I've put in, and that square workflow image just appears for no reason, but you can't see it on the film stip view (slide 10)

              This image is also appear on the previous 4 slides only.

              Hopefully you can see it - tad small!

               

              Capture.JPG

              • 4. Re: Ghost Text Click boxes
                Captiv8r Adobe Community Professional & MVP

                Hi there

                 

                Does it disappear if you look at the slide properties and clear the option for a Master Slide?

                 

                tmp2.png

                 

                Cheers... Rick

                 

                Helpful and Handy Links

                Captivate Wish Form/Bug Reporting Form

                Adobe Certified Captivate Training

                SorcerStone Blog

                Captivate eBooks