4 Replies Latest reply on Nov 10, 2011 1:19 PM by ScottCanada

    Flash player upgrade failed with message "Please close this browser window to complete Flash Player"

    ScottCanada

      The upgrade was triggered by the following javascript in the page and  there is rather old version of flash player installed.

       

       

      AC_FL_RunContent(

      "src", "playerProductInstall",

      "FlashVars", "MMredirectURL="+MMredirectURL+'&MMplayerType='+MMPlayerType+'&MMdoctitle='+MMdoctitle+"" ,

      "width", "100%",

      "height", "88%",

      "align", "middle",

      "id", "Main",

      "quality", "high",

      "bgcolor", "#869ca7",

      "name", "Main",

      "allowScriptAccess","sameDomain",

      "type", "application/x-shockwave-flash",

      "pluginspage", "http://www.adobe.com/go/getflashplayer"

      );

      } else if (hasRequestedVersion) {

      // if we've detected an acceptable version

      // embed the Flash Content SWF when all tests are passed

      AC_FL_RunContent(

      "src", "Main",

      "width", "100%",

      "height", "88%",

      "align", "middle",

      "id", "Main",

      "quality", "high",

      "bgcolor", "#869ca7",

      "name", "Main",

      "flashvars",'historyUrl=history.htm%3F&lconid=' + lc_id + '',

      "allowScriptAccess","sameDomain",

      "type", "application/x-shockwave-flash",

      "pluginspage", "http://www.adobe.com/go/getflashplayer"

      );

        } else {  // flash is too old or we can't detect the plugin

          var alternateContent = 'Alternate HTML content should be placed here. '

             + 'This content requires the Adobe Flash Player. '

              + '<a href=http://www.adobe.com/go/getflash/>Get Flash</a>';

          document.write(alternateContent);  // insert non-flash content

        }

       

       

      Browser prompts for download of Adobe FlashPlayer11. Accepting this download reports "Downloading install package" and then says  "Please close this browser window to complete Flash Player installation" BUT  doing so and re-invoking the same address reprompts for same  Download of Adobe FlashPlayer 11 and then stuck in infinite loop  of accepting install of Adobe FlashPlayer11 which never  actually installs.

       

      <object classid="clsid:D27CDB6E-AE6D-11cf-96B8-444553540000" id="Main" width="100%" height="100%" codebase="http://fpdownload.macromedia.com/get/flashplayer/current/swflash.cab">

       

      <param name="quality" value="high" />

      <param name="bgcolor" value="#869ca7" />

      <param name="allowScriptAccess" value="sameDomain" />

      .....

       

       

      OS: Windows XP

      Browser: Internet Explorer  7