0 Replies Latest reply on Nov 8, 2011 10:48 AM by Rayrem2

    Reader freezes because of  connection with Send Now

    Rayrem2

      Since I sent as file using Send Now I have had the following problem. When I open a PDF file, it opens properly for a few moments but then the send now column opens under tools comments column and message "Retrieving current status" appears in a box and Reader freezes with whirling basketball. Am using Mac OS 10.6 and reader 10.1.1. This occurs not only with document I dis send to SEndNow but all other PDF files that I have and need. In effect, I can't read any PDF once it opens. I tried deleting and reinstalling Reader and this worked temporarily but then proble reappeared. Any thoughts?