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Have you ever used acrobat.com? You can use the same ID, but will have to confirm it for this functionality as well. Suspect that after that confirmation you'll be able to use the collaborate functionality
Thanks for your quick response. I followed your suggestion and verified my Adobe ID on acrobat.com.
Now I can enter the collaborate function. However, everytime when I tried to send it to myself (for test purpose) I got another error message "You need to enter a valid emaill address". I saw someone else on this forum has met the same problem. Do you have any suggestion on what is the possible reason for this to happen?
Again, thanks for the fast response. You have been helping me and other ppl so much.
I suppose, since you are the 'host' (identified by your Adobe ID) this is not possible. Could you perhaps try to create another Adobe ID, using another e-mail address to send your file?
This is just 'intuition', so do not shoot if it doesn't work.
I tried to send it to another Adobe ID but it still gave me the same error message "invalid email address"... Thanks for the suggestion though.
I am still having the same problem. Once in a while it works fine and I don't do anything different! Any ideas here???? Anyone conquered this issue? It is frustrating when trying to use the reviewer with clients and I can't send the file.