Sounds like your Open window has fallen off the edge of your screen. Try this:
Click File > Open .
Press Alt, Spacebar, M.
Press any arrow key.
Waggle the mouse until the Open dialog box displays on screen.
Click to place where you like.
Repeat for any other occasions where RH freezes, but Esc seems to make things work again. (Esc is closing the dialog box, and returning control to the main window).
You are absolutely unbelievable! How did you know this? Thank you so very very much – I have a huge project due at the end of the month, and I was about to start borrowing co-writers’ laptops!
Hi Amber, I had this problem as well. Needless to say, it was very annoying. I was about the get the PC support team to re-install RH. But I tried your solution instead and it worked! Thanks a million!
While Amber's workaround does the job, there's actually an easier way to accomplish it if your computer keyboard has one of those nifty little Windows Logo keys.
Press and hold the Windows logo key, then tap the left arrow key a couple of times.
Neat trick! But note you may need to re-size your application window afterwards. Mine got squished/stretched into a half-monitor width rather than my usual working size. It seems to toggle between the last used position/size, and half-monitor left and right positions.
Actually, if you are only moving the missing preview it should have zero effect on the main application.
Okay, so "parts" of the application resize themselves.