I'm using RH9 and I was using the find and replace feature when the program froze. I had to "end task" and now I can't properly reopen RoboHelp HTML. When I go to open the program I get the Runtime Error! pop up, then the RoboHTML.exe - Application Error, and then after I click cancel I get the "unhandled win32 exception occurred in RoboHTML.exe . The funny thing is I can actually open my projects in RoboHelp as long as I don't hit No on the last pop up. The only thing is I need to leave the pop-up open or it will shutdown RoboHelp.
Any advice that can be offered would be more than welcome.
Sorry For delayed response, I am not sure if you are still facing the problem.
Can you please open you Event Viewer and Check the logs related to Robohelp.(Start>Run>Type "eventvwr")
That could suggest any faulty module causing the problem?
If you launch any other Project does the Error appear?
Can you make a Right Click to it and Select >Run as Administrator?