20 Replies Latest reply on Nov 24, 2011 4:51 PM by pwillener

    Cannot uninstall flash player 11.1.102.55

    OlivierGagnon Level 1

      Hello,

       

      We have been doing some tests with the newer flash version and found some issues, I am wondering if this happens to other people and if there's a way to resolve it.

      The issue does not occur on a 32 bit system, only a 64 bit system.

       

      Windows 7 Pro with IE8.

       

      Install flash using: install_flash_player_11_active_x_64bit.msi

       

      Go to the flash "about" page - shows proper version of flash is installed.

       

      Go to uninstall a program and uninstall Flash Player.

       

      The entry disappears.

       

      Then, I go to the flash "about" page - still shows flash is installed! (reporting current version)

       

      The following folders still contains files:

       

      C:\Windows\System32\Macromed\Flash

      > Flash64_11_1_102.ocx

      > FlashInstall.log

      > FlashUtil64_11_1_102_ActiveX.dll

      > FlashUtil64_11_1_102_ActiveX.exe

       

      C:\Windows\SysWOW64\Macromed\Flash

      > Flash11e.ocx

      > FlashInstall.log

      > FlashUtil11e_ActiveX.dll

      > FlashUtil11e_ActiveX.exe

       

      If I then run C:\Windows\System32\Macromed\Flash\FlashUtil64_11_1_102_ActiveX.exe and click Uninstall, the uninstallation is succesful.

       

       

      Anyone knows what's up? Did Adobe accidently release a broken product or it's just us??

       

      Any help or info is appreciated.