1 Reply Latest reply on Apr 19, 2012 11:20 AM by ProDesignTools

    Subscription Expired while still active

    GrapeX

      While my annual subscription for Master Collection remains 'Active', with Adobe confirming all payments have been received, my software says 'Subscription Expired' and cannot be used. Tech Support gave me a case number last Tuesday but I am still to hear from anyone at Adobe. Any thoughts are welcome.