Is it a 32 bit plugin? If so PrP 5.5 wont see it. It must be 64 bit. Im confused why you would go to a CS3 folder (32 bit program) and try to use that in CS 5.5 (64 bit program). If they havent recoded it to 64 bit you are out of luck.
First off thanks for the quick response.
"Is it a 32 bit plugin?"
This plugin is from NewBlueFX and they on their site that it's 64bit compatible with CS5.
"Im confused why you would go to a CS3 folder (32 bit program) and try to use that in CS 5.5 (64 bit program)."
I agree but event though that say CS3 they show a diagram with CS5.5. So in an effort to get it working I thought
I'd try it.
I'm more concerned that when I used the installer is gave me "no installations of premier pre were found".
That's obviously not true because I use it almost everyday.
no installations of premier pre were found
This makes me think that the installer is looking for Premiere Elements (PrE), and that the particular plug-in is for Elements. NewBlue FX effects are included with PrE, though I believe that some are for both programs. For that particular plug-in, check the compatibility of host apps.
Which NewBlue FX plug-in is it?
Maybe a good time to contact New Blue for clarification on the installation process?
The Plugin is the 3D Explosion.
I have the entire Creative Suites 5.5 so I would think I would have everything installed possible.
I've already checked their site and there ins't anything that addresses this.
If I can find a support phone number I'll call them tomorrow. I've already
sent a support ticket.
Mark Ohlsen wrote:
Copy the entire Digieffects plugin folder and its contents to the "Plug-ins" folder. To access this folder , go to the Adobe Premiere Pro CS3 application icon (located at Macintosh HD/Applications/Adobe Premiere Pro CS3/Adobe Premiere Pro CS3), right click and highlight "Show Package Contents". This will open a folder called "Adobe Premiere Pro CS3". From here you will follow the path Adobe Premiere Pro CS3/Contents/Plug-ins/en_US where you will copy the entire Digieffects plugin folder and its contents to this folder.
It's not a good idea to install plugins directly inside the application bundle.
I'm just trying to get it working. But I really appreciate the info.
Well, according to the Compatibility List, Premiere, from version 7 and up, including 64-bit for CS5/5.5, so I would definitely contact NewBlue FX, and ask why the installer is looking for PrElements (if that is what the error message is indicating by "pre"). It just might be that there is something that one needs to do, before the installation, or perhaps an option during the installation.
If you do some creative Googling you can get the owners name. Then search that in California and you might get his phone number if he doesnt respond in a timely manner to your support ticket.
Though I have never required their support, other users report good things with NewBlue FX, but having the president's cell phone # might prove helpful.
Cannot recall any issue with their plug-ins, that was not handled quickly.
PS - not sure if it's the weather, the phases of the Moon, or something else, but the NewBlue FX site was horribly slow to load, and I got three time-outs in the process. Maybe someone forgot to feed the gerbil in the wheel, that powers their server, before they left for the weekend????
I had the same issue tonight with the NewBlue FX site.
The gerbils maybe on strike.
It appears that NewBlue FX do need to be placed into the "Show Package Contents" area of Premiere.
This is their removal process which shows where the plug-ins go.
Mac: Removing effects
1) Locate where Premiere is installed.
2) Find “Adobe Premiere Pro CS4.app” (version number will vary) - right-click it
3) Choose “Show Package Contents” from the menu
4) Navigate to Contents/Plug-ins/Common/NewBlue and delete folder.
Thanks for the info. Because you are on a Mac, and I am a PC-guy, much of what you wrote does not register with me, but with other Mac-users, it will probably solve a lot of problems.
Having said that I still can't get ppr to see the plug-ins.
Still working with NewBlue FX support. I posted a few more questions.