0 Replies Latest reply on Nov 15, 2011 6:51 AM by Arieya

    Grey X icon on PDF files


      I recently installed Reader X on my Windows 7 pc and now when I go to a network share, some of the PDF files are appearing with Grey X's on them.  If I try to open the file, it says access denied.


      It doesn't seem to present on PDF files newer than 2010, but older PDF files 2009 and under do seem to be affected.


      If you right-click on the Grey X PDF file and send the file to IE, it opens fine, or if you move the file to a local drive, the X icon changes and it can be opened in Reader X.


      What is causing the Grey X icon and how can it be resolved?