6 Replies Latest reply on Nov 18, 2011 7:56 AM by Barry Leppard

    Unable to install Flash player 'd3d9.dll' not present

    xmadxmoex

      Hi,

       

      Ive got this issue at a couple of out customers sites, im trying to install flash player but get the error message that this file is not present. which it is not.

       

      Ive googled the .dll name and found it belongs to direct x, so i installed the latest version.

       

      re-booted the machine and tried installing flash again and still get the same error, the file isnt there still.

      any ideas anyone?

       

      Thanks in advance

      Moe

       

      P.s. any info you need ill be happy to get