3 Replies Latest reply: Nov 17, 2011 6:35 AM by Mira D RSS

    Show Me in Photoshop error

    SteveLearnabout

      I have created tutorials using Tutorial Builder successfully, loaded them in Tutorial Veiwer and logged into localmachine where I an also running Photoshop.

      When I click on Show Me in Photoshop in my tutorials I get the following message:

       

      "Photoshop can't complete this command right now.

      Please check that it is available in your version of Photoshop."

       

      I am running Windows 7 (32bit) and have tried running, both Photoshop, and Tutorial viewer as Administrator without any luck.

      My version of Photoshop CS5 Extended is completely up to date.

       

      Any suggestions?

        • 1. Re: Show Me in Photoshop error
          Mira D Adobe Employee

          Hi Steve,

           

          Can you try connecting to localhost, not localmachine and see if that works?

           

          Mira

          • 2. Re: Show Me in Photoshop error
            SteveLearnabout Community Member

            Hi Mira,

             

            Sorry, my mistake, I meant I logged into localhost.

             

            Steve

             

            UPDATE

             

            I have just worked out the reason.

             

            It seems that when looking through the tutorial, you MUST follow each step in sequence, clicking on Show Me in Photoshop at each step.

             

            I was clicking clicking on Show Me in Photoshop a number of steps into the tutorial.

             

            It seems Tutorial Player can't jump ahead! Not yet, anyway.

             

            Message was edited by: SteveLearnabout

            • 3. Re: Show Me in Photoshop error
              Mira D Adobe Employee

              Hi Steve,

               

              Great to hear that you found the problem. You are right that the tutorials are meant to be followed in a sequence. You will be able to do some of the steps out of sequence but this will depend on the state of Photoshop. So, for example before you open an image, you can't really do anything else. And to modify the settings of an adjustment layer, you have to create it first. We will improve the status messages to make this more clear.

               

              Thanks and we look forward to your feedback!

               

              Mira