Domain Enviroment using Windows 7 32-bit and Adobe X Pro (Same issue experienced using 9 Pro)
When attempting to use the OCR feature in Acrobat I receive the error "Unable to locate the Paper Capture recognition service". I've replaced the drs832.dll in System32 and plug_ins folder. Issue seems to be access related as an admin account can successfully use the OCR feature. Other than the Acrobat folder and the drs832.dll file in System32, would a user need access to run OCR?
Thanks in advance
Has this issue been resolve? I have the latest update to Acrobat X pro ((/24/2012) and this issue persists.
I'm also experiencing this problem. I have checked and the user does have admin privileges.
What I found my issue to be, and version (happend with 9, x, all updates) did not matter was that when Adobe was launched from the icon it creates on the desktop i would receive the error. Launching from the start menu or from the directory where it is installed got rid of the error. Seems to be some type of security settings with Windows 7. Atleast thats what my issue was.