1 Reply Latest reply on Nov 28, 2011 11:19 AM by Chris W. Griffith

    Flash Catalyst CS5.5 Crashes when importing photoshop document

    Cameron Pope

      I am trying to import a photoshop file authored in Photoshop CS5.1 into Flash Catalyst CS5.5, and Flash catalyst crashes every time part way through the import. A few specifics:

       

      Mac OS X 10.6.8

      Photoshop CS5.1

      Catalyst CS5.5

       

      I have searched this forum for suggestions, and I have tried a number of them:

       

      * Removing layers from the source psd file to find a culprit layer (Removing all but one layer still crashes)

      * Running Photoshop in 32 bit mode, dragging the layers to a new document and saving

      * Waving chicken bones over my laptop (Nobody really suggested this, for good reason -- it doesn't work)

       

      I have also replicated this crash on other Macintosh computers running the same Catalyst and Photoshop versions.

       

      I have included part of the crash dump below. I've highlighted the section that mentions how many crashes I've had. I am happy to provide .psd files to demonstrate the issue, and troubleshoot any way necessary.

       

      Thank you,

      Cameron

       

      Process:         Adobe Flash Catalyst CS5.5 [22968]

      Path:            /Applications/Adobe Flash Catalyst CS5.5/Adobe Flash Catalyst CS5.5.app/Contents/MacOS/Adobe Flash Catalyst CS5.5

      Identifier:      com.adobe.thermo

      Version:         1.5.0 (1.5.0)

      Code Type:       X86 (Native)

      Parent Process:  launchd [428]

       

       

      Date/Time:       2011-11-17 14:26:50.806 -0700

      OS Version:      Mac OS X 10.6.8 (10K549)

      Report Version:  6

       

       

      Interval Since Last Report:          130540 sec

      Crashes Since Last Report:           52

      Per-App Interval Since Last Report:  303281 sec

      Per-App Crashes Since Last Report:   11

      Anonymous UUID:                      F902AC97-7ADE-4BA0-80B6-8CCFD2B41396

       

       

      Exception Type:  EXC_BAD_ACCESS (SIGBUS)

      Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000

      Crashed Thread:  0  Dispatch queue: com.apple.main-thread

       

       

      Application Specific Information:

       

       

      Java information:

      Exception type: Bus Error (0xa) at pc=0000000093506dd0

       

      Java VM: Java HotSpot(TM) Client VM (20.1-b02-384 mixed mode macosx-x86)

       

      Current thread (0000000013000c00):  JavaThread "main" [_thread_in_native, id=-1602804416, stack(00000000bf800000,00000000c0000000)]

      Stack: [00000000bf800000,00000000c0000000]

      Java frames: (J=compiled Java code, j=interpreted, Vv=VM code)

      j  com.adobe.flexide.nativelibs.NativeImporter.ImportArtworkFileImpl(Ljava/lang/String;Ljava /lang/String;Ljava/lang/String;Ljava/lang/Object;I[I)I+0