4 Replies Latest reply on Nov 21, 2011 7:36 AM by nealeh

    Missing Video Clip Audio


      I've made several slide shows with video clips (.MOV), however, I can't get sound from my most recent clips.  The audio works fine if I drag in an earlier clip.  All the .MOV clips (new and old) have audio when played in Elements Organizer.  I'm using version 9 of both Elements and Premier Elements and camera and computer are unchanged.  The only difference I can find in the video clips is a Properties-Metadata listing difference - the clip with working audio lists a DocumentID and has highlighted Video and IPTC; the non-working clip does not list a DocumentID and Audio is highlighted rather than Video and IPTC. I'd appreciate any suggestions on how I might get the audio working with these new video clips.