5 Replies Latest reply on Nov 24, 2011 3:47 AM by Peter Spier

    "Access Denied" when starting InDesign CS5.5

    ThomasBB Level 1

      Hi,

       

      One of my colleagues gets the "Access Denied" error (twice) each time she starts InDesign. It's always when the load-screen shows "Creating Panels" - bam bam, two errors in a row.

       

      I've followed the instructions outlined here:

      http://kb2.adobe.com/cps/902/cpsid_90284.html

       

      I've also double-checked the InDesign_7.5.helpcfg to make sure that the URL was correct. Unfortunately that hasn't helped.

       

      Has anyone seen this before?

       

      Running Windows XP SP3.

       

      BR,

      Thomas