5 Replies Latest reply on Nov 24, 2011 3:47 AM by Peter Spier

    "Access Denied" when starting InDesign CS5.5

    ThomasBB Level 1



      One of my colleagues gets the "Access Denied" error (twice) each time she starts InDesign. It's always when the load-screen shows "Creating Panels" - bam bam, two errors in a row.


      I've followed the instructions outlined here:



      I've also double-checked the InDesign_7.5.helpcfg to make sure that the URL was correct. Unfortunately that hasn't helped.


      Has anyone seen this before?


      Running Windows XP SP3.