I have my macbook pro with snow leopard. CS5 updated to current...I have a mxp file...I click on it...ext. manager comes up on the tool bar...but nothing else...nothing in the window...just to make sure, I downloaded the ext. manager (CS5.0) again...same thing...nothing. I click on ABOUT EXT. MANAGER and nothing shows up.
Suggestions? I want to get this mxp file to work.
1. Please delete all files under "/Users/<YourUserName>/Library/Preferences/Macromedia/Flash Player/#Security/FlashPlayerTrust/".
2. If step 1 doesn't work, please delete "/Users/<YourUserName>/Library/Preferences/Adobe/Extension Manager CS5/exman_uiPreferences.xml".
3. If step 2 doesn't work, please run command from terminal: sudo "/Applications/Adobe Extension Manager CS5/Adobe Extension Manager CS5.app/Contents/MacOS/Adobe Extension Manager CS5"
4. If step 3 doesn't work, please create a file named "ExManLog.YES" under "/Applications/Adobe Extension Manager CS5/Adobe Extension Manager CS5.app/Contents/MacOS", then launch Extension Manager. You will get log files from "/Users/<YourUserName>/Library/Application Support/Adobe/Extension Manager CS5". Please provide log files to help troubleshooting.