3 Replies Latest reply: Nov 28, 2011 7:40 AM by Dov Isaacs RSS

    Problem with Myriad Pro and Office 2010

    LeonBoers Community Member

      Hello,

       

      we have a strange problem one a few of our computers. we recently upgraded a few computers to Windows 7 with Office 2010.

       

      On those computers, when they create a new, or edit an existing document with Myriad pro as font and put in a Watermark, all the text gets compressed on one big pile of letters.

      when you increade/decrease the size of the font (default is 11) all the text comes back normal. Not thet font size 11 only has an issue. for example. when you create a document with Myriad Pro size 10 and put in a watermark, the same problem occurs. increasing the font to 11 will get the text back to normal.

       

       

      the computers with the issue are all Windows 7 and run Office 2010. i tried it on a non and fully patched Word 2010. both have the issue. i also tried a handfull of other Fonts but none of them have the same issue.

      also tried it on my own windows 7 office2010 laptop which doesnt run any of their software/plugin's and different anti-virus software. result is the same.

       

      Does anyone have an idea or perhaps the same problem?

       

      Kind regards,

       

      Léon

        • 1. Re: Problem with Myriad Pro and Office 2010
          Dov Isaacs Employee Hosts

          Léon,

           

          How are ou applying a watermark to a Word document. I am not aware of any native facility within Word that provides explicitly for a watermark. Is this something you are applying through a print driver or a third party plug-in? Are you applying a watermark in a PDF you've already made from the Word document.

           

          A little more information and perhaps we can begin to help you out.

           

                    - Dov

          • 2. Re: Problem with Myriad Pro and Office 2010
            LeonBoers Community Member

            Hi Dov,

             

            There is a native function to enter a watermark in Word. In Office 2010 it is on the Page-layout Tab. illustrated here --> http://www.trickyways.com/wp-content/uploads/2009/06/click-on-page-layout-and-then-waterma rk.gif

             

            So i also tested it on a Windows 7 with Office 2007. when inserting a watermark the text stays the way it should. So it is probably an issue betweeen Myriad Pro in combination with Office 2010.

             

            Here is how i can reproduce the issue. I create a completely new word document, insert a short line of text with the font Myriad Pro. go to the Page-layout tab and insert the watermark "urgent 2" (same happends with other watermarks).

             

            in this image i inserted the test "Dit is een test". the result is:

            watermarkissue.jpg

            The same happends when the text is, bold and/or italic.

             

            regards,

             

            Léon

            • 3. Re: Problem with Myriad Pro and Office 2010
              Dov Isaacs Employee Hosts

              OK, thanks for the further information.

               

              Yes, I can reproduce this. I also tried this same construct with other applications with Myriad Pro 11pt with equivalents to Microsoft's “watermark” feature (implemented as translucent outlined type - i.e., a non-opaque polygon - overlaying the text).

               

              There is nothing in the font itself that is point size-dependent.

               

              Given that we cannot reproduce this issue with other applications and you cannot reproduce it with other Word versions, the variable appears to be Word 2010. I would suggest that you report the issue to Microsoft and see if they are aware of the issue and of any fix.

               

                        - Dov