8 Replies Latest reply on Nov 26, 2011 8:09 AM by Video Files

    installing adobe premiere elements 4 and importing video

    Video Files

      My Dell laptop will not install Adobe Premiere Elements 4.  I keep getting an Error message.

       

      I do have Adobe Premiere Pro CS3 on my computer, but I am unable to import footage from a DVD.

      I think because it is in the wrong format and I need to convert it.

      To cope with this problem, I tried to install Adobe Premiere Elements 4, but it will not install.

       

      I tried to contact Adobe Tech Support, but Tech support from Adobe is closed. 

      Even when it opens, I don't know if they will help.

       

      Suggestions? Thanks, Sue